Re: When ever i log in i just have a black screen.
TrollyLawnGnome2 said:
So i got a new computer and got the game and when i logged in i have have a black screen. I can see people moving I can see my pokemon, but when ever I try to move it just says "Trying to reload map" i uninstalled the game 3 times and installed it 4. Its been no help... it not the account it self its just i have pokemon and money i do not want to lose. If there is any way you can help it would be greatly appreciated. Email <!-- e --><a href="mailto:andoblox10@yahoo.com">andoblox10@yahoo.com</a><!-- e --> you can reach me there i look at it the most. Thanks.
If you have problems with map loading please
do not make a new post about it. Reply to this post if you wish. This is a known issue and all the known 'fixes' for it are listed below in this post.
Sometimes the connection from client to map server is just unstable and only time will fix the problem, or you might get lucky and may connect to the maps just by the old 'keep trying' method.
For others the problem is on your side so it is worth trying the methods below that have helped others, but sadly the fixes listed have not worked for everyone.
The troubleshooting methods listed below have worked for some:
* Type /ref while the map is attempting to load. (Hit Enter, type /ref, then hit Enter again.)
* Turn off your firewall and antivirus to see if one is blocking the map server. (Then make sure pwo.exe is an exception in your firewall, and any Resident Shield attached to your antivirus is disabled so you can turn your antivirus or firewall back on again.)
* Open Internet Explorer, go into your Internet Settings, and under "Homepage", click "Use Default" and then OK everything."
* Uninstall PWO and delete the PWO folder from your Program Files and then download and reinstall.
* Register another account and see if it is account related- try another computer- another internet address- another windows user account.
Also if your computer is part of a Network it could be the Network Security blocking the map server.
It can even come good on its own, or one of the above may work, but there is no set solution unfortunately.
Good luck!