- Joined
- Aug 14, 2011
- Messages
- 8,915
- Points
- 63
Earlier this evening, the password recovery function via the Playerdex was temporary disabled. Following comments in the IRC, a number of users were getting system errors. So after doing some small checks which all failed - I decided to disable it all completely and in the last hour or so finally got it working.
Recently there have been some changes made on the back end and the Playerdex hasn't been updated to cover these changes therefore this is why membership pages etc... are currently displaying the system error messages. Password recovery has been updated to ignore a part of it's duty that it would have been able to perform should these changes have not took place. Hopefully soon enough, it will be able to perform this duty again.
As for anyone waiting for emails, I have cleared out the requests due to this so you'll have to make another request for your password. We're sorry for all these issues that are on-going and we're trying to iron them out as soon as we spot them or are made aware of them.
Just before the arrival of replies, since people now have easier access to the forums. We're currently running a poll which will decide upon the future of two features. These two features are the bottombar and IP. Chat. Both features aren't currently available and whether they will stay that way depends on the poll. So get voting, the poll will close next Friday (9th September) at 10pm GMT.
What happens, you decide...
Bluerise ~
Update (6/9):
The password reset has been slightly updated. If you attempt a request while the mail system is down, it should no longer register in the database. System error only appears if the mail system is down.
Recently there have been some changes made on the back end and the Playerdex hasn't been updated to cover these changes therefore this is why membership pages etc... are currently displaying the system error messages. Password recovery has been updated to ignore a part of it's duty that it would have been able to perform should these changes have not took place. Hopefully soon enough, it will be able to perform this duty again.
As for anyone waiting for emails, I have cleared out the requests due to this so you'll have to make another request for your password. We're sorry for all these issues that are on-going and we're trying to iron them out as soon as we spot them or are made aware of them.
Just before the arrival of replies, since people now have easier access to the forums. We're currently running a poll which will decide upon the future of two features. These two features are the bottombar and IP. Chat. Both features aren't currently available and whether they will stay that way depends on the poll. So get voting, the poll will close next Friday (9th September) at 10pm GMT.
What happens, you decide...
Bluerise ~
Update (6/9):
The password reset has been slightly updated. If you attempt a request while the mail system is down, it should no longer register in the database. System error only appears if the mail system is down.