[quote name='krisz019' timestamp='1318736113' post='12995']
hello xd. Bluerise is resolving membership & token issues via the tracker number ID. Bumping your thread will only make your case longer to resolve. The quickest way is to have patience. to make a summary and to give you an example, from page 1 to page 15, bluerise will start to cover from page fifteen. so if you are at page 9 and you commented or bumped on it, it automatically gets bumped to page 1. This is my understanding to how this works and please do correct me if im wrong.
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I honestly hope your wrong lol.
But Bluerise, if you dont mind me asking, how exactly do you go about the tracker? I mean, do you go by page numbers, report ids, time of post, etc.? I'll look around in case I missed something, but I didnt see an answer to my question anywheres, except a few maybe and guesses. Would really like some clarity on the situation. If bumping the topic is making it so that its gonna take longer to get a reply, I think it should be somewhere visible when using the tracker. Also, I seen your signature. While I respect the fact that you dont want your pms spammed with membership and token issues, and since the tracker is the more convenient and probably easiest way to keep it in order, I think it might be easier to make a sticky topic in the tracker stating what you can and cant do. I mean, not everyone uses the forums, unless they have a problem. Some people might overlook, or just plain not see your signature in the process of pming you about the issue. A sticky showing them that they post a topic in the right section, not to bump it because that'll make it take longer(hypothetically. Waiting on an answer), dont pm staff about your membership and token issues, it will be ignored, etc. I think it will at least stop some confusion. Well, at least the ones who can and do actually read topics. That way it will solve some people problems without the need to guess and bump everyday thinking that maybe they are being overlooked. And, everyone else, you know the people who dont read stickies, could be easily sent to review the topic.
Also, just had a thought lol. Maybe instead of a sticky topic, which sometimes can be overlooked as well, make it so when you press to go to the tracker, a page pops up showing what you can and cant do. Put somewhere on there that they will be ignored or the post will be deleted if they post about their tracker issue anywhere but the tracker. That way, you know the people who are gonna read it know whats they can and cant do, and you also have something to send the people who dont read. Just a thought.
Well, I think I got everything I wanted to know and a few ideas for you guys to think about to make using the tracker a little bit easier.
Edit: I made a little something that would fit this exact need. Im no pro by a long shot, but it should fit for exactly what would be needed. If you would like, I could post it somewhere for you to see.