unable to change my password on old account

kaculo

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i get this msg in a red box
  • This reset request is invalid. EC-RV-6-002
 

Jinji

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@Bluerise is your best port of call here, as he develops the Playerdex and is the person best equipped to know what that error means, and what can be done about it.
 

Bluerise

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Hello

Can you please confirm the account you're trying to do a password reset for?
 

Bluerise

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The account you're trying to do a password reset for.
 

kaculo

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you want the id? idk what you mean by confirming the account.
 

Bluerise

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Can you please confirm the username of the account you're trying to do a password reset for?
 

Bluerise

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Hello

Upon looking into this, it looks like you're copying the full stop when going to the links. Please do not copy the full stop.
 

kaculo

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can i get a correct link or am i supposed to type the full link in or just partial? idk
 
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