I have obtained Poindexter's note by finding the 3 Icy Essence disks, yet am still not being allowed by the NPC in front of the Crystal Caves to enter.
I seem to be stuck on the snowball quest, I have 9, but when I try scraping trees/boulders for snow, nothing, I logged off for a few days to see if it would fix itself, and nothing! is there anyway to reset the quest and start again?