cant log

Pansy

Resident Harlequin
Game Moderator
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Aug 26, 2011
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Points
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Giving a bit more information would be a little helpful. Like, the error and such.
 

Paipe

New Member
Joined
Aug 30, 2012
Messages
579
Points
16
im trying log in my account but i cant. after appearing "authenticating", nothing happens

PD: sorry for my bad english
 

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Pansy

Resident Harlequin
Game Moderator
Joined
Aug 26, 2011
Messages
2,224
Points
83
I'd firstly suggest logging into Playerdex and going to your Settings and Status.
 

Paipe

New Member
Joined
Aug 30, 2012
Messages
579
Points
16
i dont see anything there
 

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HitmonFonty

Youngster
Game Moderator
Joined
Oct 17, 2011
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How many times have you tried? Make sure you close the client fully between each attempt and restarting your computer might also help.
 

HitmonFonty

Youngster
Game Moderator
Joined
Oct 17, 2011
Messages
6,202
Points
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I don't know of any issue causing you to always get stuck on authenticating apart from a ban. You'll have to wait on GM or ADMIN to check if that is the case for you.
 
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