Cannot Login

[Yusifer]

I've tried Password Reset, and that worked for the most part - I can log into the forums after all - but I can't log into the PlayerDEX where I sent the Reset E-Mail from!

I have two tries left to get the password right; then, I don't know what happens.

Why is the PlayerDEX not recognizing the new password?

 

[Naero]

Playerdex tends to recognize additional spaces in your password as valid characters, which constitutes it as an incorrect password. The mishap of the extra space most commonly occurs when you attempt to copy/paste your password. This does not apply to teh forums, as the forums software tends to process passwords differently, and does not account for any additional spaces.

For your next login attempts, I would advise typing in the password manually, or to ensure that no extra space is copied over if you copy/paste it again.

 

[Yusifer]

Yep, that worked I pasted it elsewhere and there was a space at the end! So I typed it out normally and it was all good.

Thank you!