- Joined
- Oct 17, 2011
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***IF, after reading and trying all the fixes below, you believe having your character moved ingame may help you- posting here is of little use. You need to contact staff directly, and that is done either ingame or on the official chat, which is linked below in my signature. We cannot move your character while you are offline so you need to talk to us directly when you are already logged into the game or can do so when we ask you to.***
If you have problems with map loading please do not make a new post about it. Reply to this post if you wish. This is a known issue and all the known 'fixes' for it are listed below in this post.
Latest fix:
Sometimes the connection from client to map server is just unstable and only time will fix the problem, or you might get lucky and may connect to the maps just by the old 'keep trying' method.
For others the problem is on your side so it is worth trying the methods below that have helped others, but sadly the fixes listed have not worked for everyone.
The troubleshooting methods listed below have worked for some:
* Type /ref while the map is attempting to load. (Hit Enter, type /ref, then hit Enter again.)
* Turn off your firewall and antivirus to see if one is blocking the map server. (Then make sure pwo.exe is an exception in your firewall, and any Resident Shield attached to your antivirus is disabled so you can turn your antivirus or firewall back on again.)
* Open Internet Explorer, go into your Internet Settings, and under "Homepage", click "Use Default" and then OK everything."
* Uninstall PWO and delete the PWO folder from your Program Files and then download and reinstall.
* Register another account and see if it is account related- try another computer- another internet address- another windows user account.
Also if your computer is part of a Network it could be the Network Security blocking the map server.
It can even come good on its own, or one of the above may work, but there is no set solution unfortunately.
If none of the above helps, you can visit our Discord Chat Server- which is linked below in my signature- where we can investigate your issue further.
Good luck!
If you have problems with map loading please do not make a new post about it. Reply to this post if you wish. This is a known issue and all the known 'fixes' for it are listed below in this post.
Latest fix:
Luminance said:Kindly try to set your "Language for Non-Unicode applications" to English US, and the "Formats" to "English US".
Language for Non-Unicode applications can be found under the administrative tab of "Control Panel\Clock, Language, and Region\Region and language"
Formats are found under the Formats tab in the previous window.
If that doesn't help try running the game as admin by right-clicking.
Sometimes the connection from client to map server is just unstable and only time will fix the problem, or you might get lucky and may connect to the maps just by the old 'keep trying' method.
For others the problem is on your side so it is worth trying the methods below that have helped others, but sadly the fixes listed have not worked for everyone.
The troubleshooting methods listed below have worked for some:
* Type /ref while the map is attempting to load. (Hit Enter, type /ref, then hit Enter again.)
* Turn off your firewall and antivirus to see if one is blocking the map server. (Then make sure pwo.exe is an exception in your firewall, and any Resident Shield attached to your antivirus is disabled so you can turn your antivirus or firewall back on again.)
* Open Internet Explorer, go into your Internet Settings, and under "Homepage", click "Use Default" and then OK everything."
* Uninstall PWO and delete the PWO folder from your Program Files and then download and reinstall.
* Register another account and see if it is account related- try another computer- another internet address- another windows user account.
Also if your computer is part of a Network it could be the Network Security blocking the map server.
It can even come good on its own, or one of the above may work, but there is no set solution unfortunately.
Luminance said:The following method worked with some players, maybe you should give it a try:
Open Internet options from: Control Panel -> Network and Internet
You should see a window like that:
if you opened Internet Options using your IE browser from Menu bar -> Tools -> Internet Options
You might see the following window:
Try to click on the bottoms in the red rectangles and check if the problem is solved or not. I am not sure what is the reason for the issue to be honest, but it deserves a try in my opinion
I hope this helps, good luck
If none of the above helps, you can visit our Discord Chat Server- which is linked below in my signature- where we can investigate your issue further.
Good luck!